Terms of Service

These Terms of Service form a legally binding agreement between you and Dreemy AI. They apply when you access, browse, create an account, purchase a plan, or otherwise use Dreemy AI and any related features, including chat, image generation, voice moments, short videos, character creation, and other tools we make available through the service.

By using the service, you confirm that you have read, understood, and agree to these terms and to any policies that these terms refer to, including our content rules and copyright policy. If you do not agree, you must not use the service. If you are using the service on behalf of a business or other organisation, you confirm that you have authority to bind that organisation to these terms.

Dreemy AI is for adults only. You may use the service only if you are at least 18 years old and at least the age of majority required to access adult-oriented services where you live. If the laws where you live do not allow you to access this type of service, you must not use it.

By using the service, you represent and warrant that you meet these eligibility rules. We may ask for information reasonably needed to confirm eligibility or to protect the service and its users. If we believe that you do not meet the age or legal requirements, we may refuse access, suspend your account, or close it without notice where appropriate.

Dreemy AI is an adults-only AI companion service for creative, conversational, and entertainment use. The characters available through the service are fictional adults and AI-generated. They are designed for imaginative interaction, including anime, gaming, cosplay, romantic, and late-night companion experiences. They are not real people, do not have independent feelings or intent, and do not offer real-world relationships or human services.

The service may generate text, images, voice, short videos, and other outputs based on your prompts, settings, and use history. AI-generated output can be inaccurate, incomplete, biased, inconsistent, or unsuitable for your purpose. You must use your own judgment before relying on any output.

The service is provided for entertainment and creative use only. It is not medical, mental health, legal, financial, therapeutic, crisis, or other professional advice. You must not rely on the service for decisions involving health, safety, emergencies, legal rights, finances, or other serious matters. If you need professional or emergency support, seek help from a qualified provider or local emergency services.

You may need an account to use some parts of the service. When you create an account, you must provide accurate, current, and complete information and keep it updated. You may not impersonate another person, create an account using false details, or use a name, profile, or identity that misleads others or infringes someone else’s rights.

Your account is personal to you. You may not share it with anyone else, sell it, transfer it, or allow multiple people to use it as a pooled login. You are responsible for keeping your login credentials confidential and for all activity that happens under your account, whether or not you authorised that activity.

If you believe your account has been accessed without permission or your login details have been compromised, you must contact us promptly through the contact page or by email and take reasonable steps to secure your account. We may require you to verify your identity before restoring access or making account changes.

Dreemy AI may offer free access and paid plans, including Free, Premium, and Ultimate. Paid features may include recurring subscriptions and usage-based allowances or credits for certain tools or generations. Features, limits, and availability may vary by plan and may change over time as the service develops.

When you buy a paid plan, you authorise us to charge the payment method you provide for the price shown at checkout, plus any applicable taxes or similar charges. Subscriptions renew automatically for the same billing period until you cancel. You can cancel at any time, and the cancellation will take effect at the end of your current paid period unless local law requires otherwise.

You are responsible for providing a valid payment method and keeping billing details up to date. If a payment fails, we may retry the charge, limit access to paid features, or downgrade or suspend your account until payment is completed. We may change subscription prices, plan features, or billing structures in the future, but if we do, we will give advance notice before the change takes effect for your next renewal, as required by law.

If your plan includes credits, those credits are part of the service licence we provide to you. Unless we say otherwise at the time of purchase, credits have no cash value, are non-transferable, are not property, and cannot be redeemed for money. Promotional credits may expire or be withdrawn under the conditions stated when they are granted.

You may cancel a subscription at any time through your account settings or by contacting us through the contact page or by email. Cancelling stops future renewals, but it does not usually undo charges already billed for the current period. Unless required by law or expressly stated at the time of purchase, fees for subscriptions, used billing periods, and consumed credits are non-refundable.

We may, in our discretion, offer a refund, full or partial credit, or other adjustment in limited cases such as duplicate charges, clear billing errors, or extended service failures that materially affected paid access. We do not generally offer refunds because you changed your mind, did not use the service enough, disliked AI output, or failed to cancel before renewal.

If the law where you live gives you a right to withdraw from a distance purchase, that right applies to the extent required by law. However, where the law allows, you request immediate access to digital content and services when you begin using a paid plan, and you understand that this may reduce or end a withdrawal right once performance has begun. Nothing in these terms limits any mandatory refund or cancellation rights you have under consumer law.

You must use the service lawfully, responsibly, and in line with these terms and our content policy. You are responsible for your prompts, uploaded material, generated content you choose to use, and your conduct while using the service. Because Dreemy AI is an adults-only AI companion service, we allow fictional adult roleplay and creative expression within the boundaries of our rules, but those boundaries matter.

You may not use the service to break the law, harm others, or interfere with the service. You also may not try to bypass safety features, gain unauthorised access, scrape or harvest data at scale, reverse engineer the service except where the law clearly permits it, or use automated means to overload or disrupt normal operation. We may investigate misuse and take action to protect users, rights holders, and the service.

• No minors, youth-coded characters, or age-play content
• No non-consensual, exploitative, abusive, or coercive sexual content
• No real-person sexualisation, impersonation, or deepfake misuse
• No harassment, threats, stalking, or hateful conduct
• No illegal content or instructions for unlawful acts
• No malware, spam, fraud, or deceptive activity
• No infringement of others’ privacy, publicity, or intellectual property rights
• No attempts to bypass limits, filters, guardrails, or account controls

You may submit prompts, text, images, profile elements, character settings, and other material to the service. As between you and Dreemy AI, you keep any rights you have in content that you submit, subject to the rights you grant to us in these terms. You represent and warrant that you have all rights, permissions, and legal bases needed to submit that content and let us process it.

You grant Dreemy AI a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify, adapt, process, transmit, display, and otherwise use your content as needed to operate, secure, improve, moderate, and provide the service to you. This includes using your content to generate outputs, maintain account features such as memory and preferences, detect abuse, troubleshoot problems, and comply with legal obligations. This licence ends when your content is deleted from our active systems, except to the extent retention is reasonably necessary for backups, security, legal compliance, dispute resolution, or enforcement.

Subject to your compliance with these terms and any rights of third parties, you may use the AI-generated output created for you through the service for your personal, lawful use. If we make any broader usage rights available for certain plans or features, those rights will be described at the point of use or purchase. Because AI systems can generate similar results for different users, we do not guarantee that your output will be unique or that others will never receive similar output.

You are solely responsible for how you use, publish, share, or rely on any output. Before using output outside the service, you should review it carefully and make sure it does not violate law, third-party rights, or these terms.

Dreemy AI and the service, including its software, models, design, characters, look and feel, text, graphics, interfaces, branding, logos, and all related materials, are protected by intellectual property and other laws. Except for the limited right to use the service under these terms, we and our licensors reserve all rights, title, and interest in and to the service.

You may not copy, sell, lease, distribute, publicly display, publicly perform, modify, translate, mirror, frame, create derivative works from, or otherwise exploit any part of the service except as these terms or mandatory law allow. You may not remove proprietary notices or use Dreemy AI branding in a way that suggests endorsement, partnership, or ownership without our prior written permission.

We may monitor, review, filter, block, remove, or restrict content or activity where we reasonably believe it is necessary to enforce these terms or our policies, protect users, prevent abuse, address legal risk, or maintain the integrity of the service. Moderation may be automated, human, or both, and not all content will be reviewed before it appears or is generated.

We may suspend, limit, or terminate your access immediately if we believe you have violated these terms, created risk or possible legal exposure, failed to pay amounts due, or used the service in a way that harms us, other users, rights holders, or the public. Where appropriate, we may also issue a warning, remove specific content, restrict certain features, or ask you to correct behaviour before taking stronger action.

You may stop using the service at any time. You may also request account deletion through the available account tools or by contacting us through the contact page or by email. After termination or deletion, some information may remain for a limited period where reasonably necessary for lawful business records, security, fraud prevention, dispute handling, or legal compliance.

We respect the intellectual property rights of others and expect you to do the same. If you believe that content available through the service infringes your copyright, you may send us a complaint through the process described in our copyright policy. Your notice should include enough information for us to identify the work, the allegedly infringing material, and the basis of your claim.

We may remove or disable access to content that we reasonably believe may infringe copyright, and we may suspend or terminate repeat infringers where appropriate. We may also give the affected user an opportunity to respond where the law requires or permits it. Please use the copyright process only for copyright matters, not for general support or billing issues.

The service may include links to third-party websites, content, products, or services, or may rely on third-party providers to support certain functions such as payments, hosting, or communications. Those third parties are independent from Dreemy AI, and their availability or conduct is outside our reasonable control.

We are not responsible for third-party content, terms, privacy practices, availability, or performance. Your use of third-party services is governed by the third party’s own terms and policies. You should review them carefully before using those services or sharing information with them.

To the fullest extent permitted by law, the service is provided on an as is and as available basis. We do not promise that the service will always be uninterrupted, secure, error-free, or available at any particular time or on every device. Features may change, be delayed, or stop working, and generated results may vary in quality, style, usefulness, or availability.

We disclaim all warranties, express or implied, to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that outputs will meet your expectations, be accurate, be unique, be suitable for publication, or be free from claims by third parties.

Nothing in these terms excludes any warranty or consumer right that cannot be excluded under applicable law. If mandatory law gives you specific rights, those rights remain in place.

To the fullest extent permitted by law, Dreemy AI and its service providers, licensors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or use, arising out of or related to your use of or inability to use the service, even if we were advised that such damages might occur.

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to the service or these terms will not exceed the greater of the amount you paid to Dreemy AI for the service during the 12 months before the event giving rise to the claim, or the minimum amount that applicable law requires. These limits apply regardless of the legal theory of the claim.

Nothing in these terms limits or excludes liability where the law does not allow that limitation or exclusion, including any rights you may have for intentional misconduct, fraud, death, personal injury, or other liabilities that cannot be limited under applicable law.

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Dreemy AI, its affiliates, service providers, licensors, and personnel from and against claims, demands, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your content, your use of the service, your violation of these terms or our policies, or your violation of any law or third-party right.

This section does not require you to indemnify anyone for claims caused by our own breach of these terms or by conduct that cannot be shifted to you under applicable law. We reserve the right to control the defence of any matter subject to indemnification by you, and you agree to cooperate reasonably with that defence.

These terms and any dispute, claim, or controversy arising out of or relating to them or the service will be governed by the laws that apply where you live, together with any other law that must apply under mandatory consumer protection rules. If you are a consumer, you keep the benefit of any mandatory rights and remedies that the law of your usual place of residence gives you.

If a dispute arises, we encourage you to contact us first through the contact page or by email so we can try to resolve it informally. If we cannot resolve a dispute informally, either you or we may bring the claim before any court or authority that has jurisdiction under applicable law. Nothing in these terms limits your right to rely on mandatory consumer law or to seek relief from a competent authority where the law allows.

We may update these terms from time to time to reflect changes to the service, legal requirements, security needs, or business operations. When we make material changes, we will provide notice by appropriate means, such as through the service or by email, before the changes take effect, unless a faster change is required for legal or security reasons.

If you continue to use the service after updated terms take effect, you agree to the revised terms. If you do not agree to the changes, you must stop using the service and cancel any active subscription before the new terms apply. The version posted in the service will show the latest effective date where applicable.

If you have questions about these terms, billing, your account, or a notice under this document, please contact Dreemy AI through the contact page or by email and include enough detail for us to help you.